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Serverius privacy statement

Serverius is committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) that you share with us.

Welcome to Serverius’s Privacy Statement. This document outlines how we collect, use, and protect personal data in compliance with ISO 27701, the General Data Protection Regulation (GDPR), and other applicable data protection laws. We are committed to ensuring the privacy and security of the personal data we handle. This Privacy Statement is intended to provide you with clear and transparent information about our data protection practices.

Our privacy policy governs the following areas:

Cookies and other tracking technologies
Some of our Web pages utilize “cookies” and other tracking technologies. A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Some parts of Serverius Web site use cookies to track user traffic patterns. We do this in order to determine the usefulness of Serverius information to our users and to see how effective our navigational structure is in helping users reach that information. Serverius does not correlate this information with data about individual users, nor does it share this information or sell it to any third party

You may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; click-stream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

User consent
By using this Web site, you consent to the terms of Serverius and to our processing of Personal Information for the purposes given above as well as those explained where Serverius collects Personal Information on the web. Serverius reserves the right to change the terms of its privacy policy at any time. If we do change this privacy policy, we will post the changes on this web site. We encourage you to review this privacy policy each time you visit our Web site to make sure you understand our current policy on collecting and using information collected through our Web site. If you have any inquiries or complaints you may

Data Controller
Serverius B.V.
De Linge 26, 8253 PJ Dronten, The Netherlands
privacy@serverius.net

Data Collection
We collect personal data that is necessary for the operation and security of our data center services. The types of personal data we may collect include:

* Contact information (e.g., name, email address, phone number)
* Identification information (e.g., ID cards, badges)
* Access logs and usage data
* Financial and billing information
* Any other data you provide to us
* Camera footage
* Cookies

Purpose of Data Processing
We process personal data for the following purposes:

* To provide and manage our data center services.
* To ensure the security and integrity of our facilities and systems.
* To comply with legal and regulatory requirements.
* To communicate with clients and respond to inquiries.
* To manage and process billing and payments.
* To monitor our facilities for potential physical risks.
* For internal record-keeping and administrative purposes.

Legal Basis for Processing
We process personal data based on the following legal grounds:

* Performance of a contract: Processing is necessary for the performance of a contract with our clients or to take steps at the request of a data subject prior to entering into a contract.
* Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
* Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.
* Consent: Where required by law, we will obtain your consent before processing your personal data.

Data Sharing and Transfers
We may share personal data with:

* Service providers and business partners who assist us in providing our services
* Regulatory authorities and law enforcement agencies, where required by law
* Other third parties with your consent or as necessary to fulfill our contractual obligations

We ensure that any third parties with whom we share personal data are subject to appropriate data protection and confidentiality obligations.

Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures are designed to ensure a level of security appropriate to the risks associated with the processing of personal data.

Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or contractual requirements. When personal data is no longer needed, we securely delete or anonymize it.

Chatbot: 30 days
Camera footage: 30 days
Client contact details: 5 years after the contract is terminated
Invoices: 7 years after the contract is terminated
Access card registration form: 6 months after the contract is terminated
Visitor registration forms: 6 months
Employees PII: 5 years after termination
KYC & UBO related documents: 6 months after the contract terminated
Speed-IX member’s contact details: 6 Months after the member leaves the exchange point.
Job candidates: One year
Cookies: 6 months

Your Rights
You have the following rights regarding your personal data:

* Right to access: You can request access to your personal data and obtain information about how we process it.
* Right to rectification: You can request the correction of inaccurate or incomplete personal data.
* Right to erasure: You can request the deletion of your personal data under certain circumstances.
* Right to restriction of processing: You can request the restriction of processing of your personal data under certain circumstances.
* Right to data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
* Right to object: You can object to the processing of your personal data under certain circumstances.
* Right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us using the contact details provided above.

Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or other reasons. We will notify you of any significant changes by posting the updated Privacy Statement on our website and, where appropriate, by other means.

Contact Us
If you have any questions or concerns about this Privacy Statement or our data protection practices, please contact us at: privacy@serverius.net

We commit to response within 15 days.