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Serverius contact information

Serverius offers IT infrastructure services. These high-quality services are used by IT companies that need core infrastructure-services.

Our users are large internet platforms, datacenters, IT security companies, internet service providers, and cloud providers. Companies who are using Serverius as their IT infrastructure to deliver services to their end-users. They all have one thing in common; they need high-quality and protected internet infrastructure services on which they can trust.

Serverius B.V. – VAT: NL821564808B01 – KvK (chamber of commerce): 34367179

Support department

The Serverius support desk is available 7 days a week on-site (in the data center). The normal office hours are from Monday – Friday from 09:00-22:00 hours and Saturday and Sunday from 12:00-20:00 hrs (CET). You can create a ticket, sent an e-mail, call or chat to our engineers but a support ticket is always leading. For urgent matters you need to create a 24/7 OC remote hand (response in a few minutes) and after this, call the NOC department with your unique remote hand number.

Phone: +31(0)887378374

NOC department

The Serverius support desk is 7 days a week available.

Always: First create a ticket in your client panel before you are calling with the NOC. You will automatically receive a ticket (case) number which you need at hand when calling. Without a ticket number our engineers can not offer any support.

Direct phone: +31(0)887378374

Finance department

The Serverius finance department is 5 days a week available by email or ticket (during the normal office hours).

European Bank (for Euro payments): IBAN: NL12ABNA0506519309 – SWIFT/BIC: ABNANL2A

American Bank (for dollar payments): NL65 ABNA 0434 9304 15

Finance department phone: +31(0)887378374

Sales & solutions

Serverius does not have a sales department but some of our technical engineers will advise our clients. They can speak English, Dutch, Russian, and Turkish and will always honestly advise you to order the best possible solution.

You can also contact us by:

Skype text chat: serverius.bv
By Signal text chat: +31 (0)657887267
Telegram text chat: @GijsVanGemert
Discord server.

Direct sales phone: +31(0)887378303

Facility 1: Serverius Data Center Dronten (SDC1)

Address: Serverius B.V., De Linge 26, 8253PJ, Dronten, The Netherlands

Facility 2: Serverius Data Center Meppel (SDC2)

Address: Serverius B.V., Ketelskamp 10, 7942KG, Meppel, The Netherlands

Facility 3: Serverius data Center Apeldoorn (SDC3)

Address: Serverius B.V., Laan van de Ram 39, 7324BW, Apeldoorn

100% European service guarantee

Serverius is a 100% European company that is supported by European engineers. We fully own and support the data centers, the network, the solutions, the technology. All Serverius services are built, maintained, and supported by Serverius’s own engineers, without the intervention of any other (non-European) parties. Serverius applies 100% to Dutch law without any non-European government jurisdiction. Therefore your data is safe and complies with the highest safety standards.

In addition to all commercial services, Serverius stores its client data on locally hosted environments that are under only our own control. No externally hosted (cloud) services or management services are used. All personal data of our users is processed even more strictly than the default GDPR and ISO certification.

To underline the strict service offering and high data care, everything part of Serverius its internal policies is periodically checked by the BSI information security ISO and NEN standards.

Therefore, your data is safe.

“We’re the engineers, we make the web faster and more secure”

Serverius is a privately-owned technology company that was founded in 2009 by technical engineers. The technical spirit is still in our blood because even today the company still driven by fanatical engineers. They are the reason for the good name and their high-quality service portfolio. The building blocks services are like the three state-of-the-art colocation facilities, one of the largest IP networks in the Netherlands, and the well-known carrier-based IP defense system in Europe.

“We are the technicians which create, support and deliver the best possible IT infrastructure services to our users. In the last 10 years, we changed Serverius from a simple barn to the largest full service IT infrastructure company in the Netherlands. We create, innovate and team with our users and internet communities to keep all projects running. You can contact us direct by email, telephone or chat app.“

Certified data center and IP network

The Serverius colocation data center and its IP network services are from many years ISO 27001 and NEN 7510 certified (externally checked by BSI). This showed that Serverius is professionally managed and fully under control of all protocols and processes. Download here the official certificates.

Supporting a better internet

Serverius is a privately owned company that is operating without profit goals. Yes, we are 100% commercial, but our main business objectives are to provide and develop new-generation infrastructure services above making a profit. Therefore we join and support many technical conferences and also provide projects like Heimdall, Qbine and SpeedIX.

Professional organization participant

Because of our long term technical engineering focus, we like to contribute to the improvement of the European internet. We like to discuss the way our profession should go to and share information with others to receive knowledge in return.

We believe that our industry has ended up in way too many statutory regulations. As a result, the quality of the internet deteriorates and the sector must respond as a team to prevent more opposition towards our business sector. Therefore we are pleased that we have been able to participate in recent years to the DINL, NL-NOG, and the Dutch Datacenter Association.

The sponsor of the Angrynerds podcast

Serverius is sponsoring the Dutch podcast Angrynerds. This sharp podcast full of critic nerds is discussing the status of the Dutch internet with all its new technology, privacy, and security issues. The widely respected panel of the host Marcel van der Velde (Ethical Hacking Trainer | Journalist | Public Speaker), Brenno de Winter (expert in information security, privacy and IT), Jeroen Baten (trainer and Open Source expert), Marjolein Hermans (Radiomaker en security specialist) and every podcast a new guest which is discussing the latest news with its own unique nerdy humor.

As an IT company that provides various commercial and non-commercial internet services, we believe it is very important that people in the Netherlands continue to look critically at political internet rule changes, the result of new initiatives on the internet, and discussing which things are could or already went wrong security-wise. This relaxed podcast contributes to this all. That is why we express our financial support for it.

https://www.youtube.com/watch?v=R8Lg6jkC2xY&list=PLes0fbcV558feJIcF_0tk1ScIUphYVez6

Angrynerds 066 - Crashende apps in Android (https://www.youtube.com/watch?v=R8Lg6jkC2xY&list=PLes0fbcV558feJIcF_0tk1ScIUphYVez6)

Research & Development (R&D) department

To offer our clients real initiative services that are ahead of others, Serverius has its own Research and Development department (R&D). This group of programmers/engineers continuously creates and improves all Serverius services and is also developing innovative services like Qbine, DDoS protection, and AIaaS services. Simply because we think things we can do things better and more integrated in addition to all current services.