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Serverius contact information

Serverius offers IT infrastructure services. These high-quality services are used by IT companies that need core infrastructure-services.

Our users are large internet platforms, datacenters, IT security companies, internet service providers, and cloud providers. Companies who are using Serverius as their IT infrastructure to deliver services to their end-users. They all have one thing in common; they need high-quality and protected internet infrastructure services on which they can trust.

Serverius B.V. – VAT: NL821564808B01 – KvK (chamber of commerce): 34367179

Support department

The Serverius support desk is available 7 days a week on-site (in the data center). The normal office hours are from Monday – Friday from 09:00-22:00 hours and Saturday and Sunday from 12:00-20:00 hrs (CET). You can create a ticket, sent an e-mail, call or chat to our engineers but a support ticket is always leading. For urgent matters you need to create a 24/7 OC remote hand (response in a few minutes) and after this, call the NOC department with your unique remote hand number.

Phone: +31(0)887378374

NOC department

The Serverius support desk is 7 days a week available.

Always: First create a ticket in your client panel before you are calling with the NOC. You will automatically receive a ticket (case) number which you need at hand when calling. Without a ticket number our engineers can not offer any support.

Direct phone: +31(0)887378374

Finance department

The Serverius finance department is 5 days a week available by email or ticket (during the normal office hours).

abn amro bank
European Bank (for Euro payments): IBAN: NL12ABNA0506519309 – SWIFT/BIC: ABNANL2A

American Bank (for dollar payments): NL65 ABNA 0434 9304 15

Finance department phone: +31(0)887378374

Sales & solutions

Serverius does not have a sales department but some of our technical engineers will advise our clients. They can speak English, Dutch, Russian, and Turkish and will always honestly advise you to order the best possible solution.

You can also contact us by:

Skype text chat: serverius.bv
By Signal text chat: +31 (0)657887267
Telegram text chat: @GijsVanGemert
Discord server.

Direct sales phone: +31(0)887378303

Facility 1: Serverius Data Center Dronten (SDC1)

Address: Serverius B.V., De Linge 26, 8253PJ, Dronten, The Netherlands

Facility 2: Serverius Data Center Meppel (SDC2)

Address: Serverius B.V., Ketelskamp 10, 7942KG, Meppel, The Netherlands

Facility 3: Serverius data Center Apeldoorn (SDC3)

Address: Serverius B.V., Laan van de Ram 39, 7324BW, Apeldoorn

made and mannaged in Europe

100% European service guarantee

Serverius is a 100% European company that is supported by European engineers. We fully own and support the data centers, the network, the solutions, the technology. All Serverius services are built, maintained, and supported by Serverius’s own engineers, without the intervention of any other (non-European) parties. Serverius applies 100% to Dutch law without any non-European government jurisdiction. Therefore your data is safe and complies with the highest safety standards.

In addition to all commercial services, Serverius stores its client data on locally hosted environments that are under only our own control. No externally hosted (cloud) services or management services are used. All personal data of our users is processed even more strictly than the default GDPR and ISO certification.

To underline the strict service offering and high data care, everything part of Serverius its internal policies is periodically checked by the BSI information security ISO and NEN standards.

Therefore, your data is safe.

“We’re the engineers, we make the web faster and more secure”

Serverius is a privately-owned technology company that was founded in 2009 by technical engineers. The technical spirit is still in our blood because even today the company still driven by fanatical engineers. They are the reason for the good name and their high-quality service portfolio. The building blocks services are like the three state-of-the-art colocation facilities, one of the largest IP networks in the Netherlands, and the well-known carrier-based IP defense system in Europe.

“We are the technicians which create, support and deliver the best possible IT infrastructure services to our users. In the last 10 years, we changed Serverius from a simple barn to the largest full service IT infrastructure company in the Netherlands. We create, innovate and team with our users and internet communities to keep all projects running. You can contact us direct by email, telephone or chat app.

Aleksandr Belytskyi
IP infrastructure engineer
Aleksandr Belytskyi
IP infrastructure engineer

+31(0)887378313
Skype aleksandr.serverius.bv
aleksandr@serverius.net
Language: English, Russian, little Dutch

Alfred van den Berg
Alfred van den Berg
Head technical infrastructure
Alfred van den Berg
Alfred van den Berg
Head technical infrastructure

+31(0)887378308
+31(0)618110919
alfred@serverius.net
Skype: alfred.serverius.bv

Language: Dutch, English.

Dennis Doorten
Head client support
Dennis Doorten
Head client support

+31(0)887378306
+31(0)620266345
dennis@serverius.net
Skype: dennis.serveriusbv

Language: Dutch, English

Dillon Kamp
Developer/coder
Dillon Kamp
Developer/coder
Dirk Jansen
Developer/coder
Dirk Jansen
Developer/coder

dirk@serverius.net
Skype: dirk_3073

Dylan Reimerink
Developer/coder
Dylan Reimerink
Developer/coder

+31(0)887378309
+31(0)610992949
dylan@serverius.net
Skype: dylan.serverius.bv

Erik Jan Smid
Erik Jan Smid
On-site support engineer
Erik Jan Smid
Erik Jan Smid
On-site support engineer

Language: Dutch, English

As a member of the Serverius on-site support team, I will assist our customers with configuring hardware installation/troubleshooting and install fiber interconnection inside our datacenters.

Fabian Scholtus
On-site support engineer
Fabian Scholtus
On-site support engineer

fabian@serverius.net
Skype: live:.cid.ef261149a14450d

Gerjan Bisschop
On-site support engineer
Gerjan Bisschop
On-site support engineer

+31(0)887378323

gijs van gemert
Gijs van Gemert
CEO
gijs van gemert
Gijs van Gemert
CEO

Voip: +31(0)887378305
Mob/Signal: +31(0)657887267
Language: English, Dutch.
Skype: serverius.bv
Telegram ID: gijsvangemert
Linkedin: https://www.linkedin.com/in/gijsvangemert
Email:gijs@serverius.net

As the main responsible at Serverius, Sercurius, SpeedIX, etc, People can contact me from 9:00 to 21:00 (+1 GMT) to discuss everything that's related to Serverius or one of its labels.

Haitham Moghrabi
NOC engineer
Haitham Moghrabi
NOC engineer

+31(0)887378313

Language: Dutch, English, Arabic.

As one of Serverius NOC team, I answer product and service questions, suggest information about protection against DDoS end cyber-attacks and help our clients to solve their issues and configure their safe zones.

DDoS protection & Web Application Firewall
80 %
BGP networking principles
60 %
IP Connectivity
70 %
Herman Smink
On-site support engineer
Herman Smink
On-site support engineer

herman@serverius.net
Direct @ the office: 0887378327
Skype: herman_1576

Hidde van der Heide
R&D director
Hidde van der Heide
R&D director

+31(0)887378332
+31(0)625182023
Language: Dutch, English, Fries.
Skype: hidde_130
hidde@serverius.net

Irina Brinkman
Irina Brinkman
Credit manager
Irina Brinkman
Irina Brinkman
Credit manager

+31(0)887378311

irina@serverius.net
Skype: irina.serverius.bv

Jacolinde Smits
Financial controller
Jacolinde Smits
Financial controller

Jacolinde@serverius.net

Joey Parki
On-site support engineer
Joey Parki
On-site support engineer

+31(0)887378309

Jordie van Hien
On-site support engineer
Jordie van Hien
On-site support engineer

+31(0)887378314
Language: Dutch, English
jordie@serverius.net
Skype: jordie_195

As one of the Serverius on-site support teams, I will help you with configuring your hardware installation/troubleshooting and install your interconnection fibers between all our datacenters.

Keanu Kleveringa
Keanu Kleveringa
On-site support engineer
Keanu Kleveringa
Keanu Kleveringa
On-site support engineer

keanu@serverius.net
Skype: keanu_185
Direct office: 0887378331

Mathijs Merema
Master in coding
Mathijs Merema
Master in coding

+31(0)887378309
mathijs@serverius.net
Skype: mathijs_164

Michel Rakhorst
Michel Rakhorst
On-site support engineer
Michel Rakhorst
Michel Rakhorst
On-site support engineer

As a member of the Serverius on-site support team, I will assist our customers with configuring hardware installation/troubleshooting and install fiber interconnection inside our datacenters.

+31(0)887378315
Mobile: 0630556833
michel@serverius.net
Skype: e394ffa6db3dbbd3
Language: Dutch, English

Michiel Kuper
Michiel Kuper
On-site support engineer
Michiel Kuper
Michiel Kuper
On-site support engineer

Voip: +31(0)887378321
Mobile: +31(0)887378321
michiel@serverius.net
Skype: michiel_598

Language: Dutch, English

Oksana van Gemert
Head of finance
Oksana van Gemert
Head of finance

oksana@serverius.net

Olga Vandort
Olga Vandort
Policy officer
Olga Vandort
Olga Vandort
Policy officer

ISO/NEN/PCI-DSS certification & product quality assurance

I'm Olga Vandort, Policy officer of Serverius. I'm the main contact for all ISO/NEN/PCI-DSS certification & product quality assurance questions. In order to guarantee the quality of our services, we at Serverius attach great importance to certification. We're open and transparent about the way we work, we help our customers achieve their own certification of which our certification is often a base. In addition to our infrastructure services, I help our clients to obtain their own ISO/NEN certification. During their preparation or official audit, I'm available to assist.

If you have any questions, please contact me by:

Email: olga@serverius.net
Skype: e2ce2ac8891ac6f8
Linkedin: linkedin.com/in/olga-vandort
Language: English, Dutch

Sabine Ebbinge
Personal Assistant of the CEO
Sabine Ebbinge
Personal Assistant of the CEO

Language: Dutch and English
sabine@serverius.net
Direct at my office: +31(0)887378305
Skype: serverius.bv - Telegram: @EbbingeSabine

Selin Yilmaz
Selin Yilmaz
Accountmanager
Selin Yilmaz
Selin Yilmaz
Accountmanager

Direct: +31(0)887378310
Skype: selin.serverius.bv
Telegram: Yilmaz_S
Mail: selin@serverius.net

Language: Dutch, English, Turkish

Sergey Petukhin
Sergey Petukhin
Head connectivity infrastructure
Sergey Petukhin
Sergey Petukhin
Head connectivity infrastructure

+31(0)887378307
Skype: sergey.serverius.bv
sergey@serverius.net
Language: English, Russian, little bit Dutch

Stanislav Datskevych
NOC Engineer
Stanislav Datskevych
NOC Engineer

Language: English, Russian
Email: stas@serverius.net

Stephan Moritz
Coder at the R&D department
Stephan Moritz
Coder at the R&D department

tox@serverius.net

Skype: tox_114

Stephen Klaasen
Developer/coder
Stephen Klaasen
Developer/coder

+31(0)887378309
Skype: stephen_8576
stephen@serverius.net

Certified data center and IP network

The Serverius colocation data center and its IP network services are from many years ISO 27001 and NEN 7510 certified (externally checked by BSI). This showed that Serverius is professionally managed and fully under control of all protocols and processes. Download here the official certificates.

Supporting a better internet

Serverius is a privately owned company that is operating without profit goals. Yes, we are 100% commercial, but our main business objectives are to provide and develop new-generation infrastructure services above making a profit. Therefore we join and support many technical conferences and also provide projects like Heimdall, Qbine and SpeedIX.

Professional organization participant

Because of our long term technical engineering focus, we like to contribute to the improvement of the European internet. We like to discuss the way our profession should go to and share information with others to receive knowledge in return.

We believe that our industry has ended up in way too many statutory regulations. As a result, the quality of the internet deteriorates and the sector must respond as a team to prevent more opposition towards our business sector. Therefore we are pleased that we have been able to participate in recent years to the DINLNL-NOG, and the Dutch Datacenter Association.

DINL Stichting Digitale Infrastructuur Nederland

Angrynerds podcast sponsor ServeriusThe sponsor of the Angrynerds podcast

Serverius is sponsoring the Dutch podcast Angrynerds. This sharp podcast full of critic nerds is discussing the status of the Dutch internet with all its new technology, privacy, and security issues. The widely respected panel of the host Marcel van der Velde (Ethical Hacking Trainer | Journalist | Public Speaker), Brenno de Winter (expert in information security, privacy and IT), Jeroen Baten (trainer and Open Source expert), Marjolein Hermans (Radiomaker en security specialist) and every podcast a new guest which is discussing the latest news with its own unique nerdy humor.

As an IT company that provides various commercial and non-commercial internet services, we believe it is very important that people in the Netherlands continue to look critically at political internet rule changes, the result of new initiatives on the internet, and discussing which things are could or already went wrong security-wise. This relaxed podcast contributes to this all. That is why we express our financial support for it.

Research & Development (R&D) department

To offer our clients real initiative services that are ahead of others, Serverius has its own Research and Development department (R&D). This group of programmers/engineers continuously creates and improves all Serverius services and is also developing innovative services like Qbine, DDoS protection, and AIaaS services. Simply because we think things we can do things better and more integrated in addition to all current services.