Network Operations Center as a Service
Serverius offers tailor made Network Operations Center (NOC) services. We design, build, manage and monitor IP network infrastructures of companies which need the highest possible speed and uptime.
Realizing our customers connectivity challenges and maintain their IP infrastructure is what we do. In or outside Serverius its own datacenters, the 24/7 NOC department supports long distance DWDM, switching, carrier BGP routing, firewalling, etc.
Your partner in 100% uptime.
NOC as a Service (NOCaaS) offers Layer 1, 2 and/or 3 network infrastructure monitoring and maintenance. By strict protocols, your infrastructure will be (partly) supported, so the service can be used as 1st or second-line support. This way there is still one captain on the ship but you can join and assist and learn how to do it. The service is tailor-made, therefore the IP network management will apply to everyone its needs.
We manage IP networks inside and outside our privately owned Dutch and Amsterdam data centers. Beside allot of customer PoP’s in all kinds of European cities, we even manage American, Russian, and Australian networks.
Contact our sales department for more information: firstname.lastname@example.org.
Certified datacenter and NOC
The Serverius NOCaaS is performed by the same people who monitor the Serverius IP network. All are well-trained engineers with many years of experience. They are monitoring 24×7 the private fiber backbones, the Serverius BGP network, and all your related network services. Because of the high structure of the internal NOC organization, the professional way of working between engineers and software our NOC is ISO 27001 and NEN 7510 certified. It proofs a professional setup where users can rely on it. Download here the certificates.
Screened NOC engineers
After assisting thousands of clients in the past, the Serverius NOC engineers are known as friendly and trustful to everybody. To emphasize it Serverius can show their clients a declaration of good behavior (provided by the Dutch government) from all engineers.
“It’s your boat, we’re the sailors, and together we team.”
Transparent communication and tooling
Fast error detection and efficient work flow management is provided by the own build NOC software platform. In case of an error it will provide related information to the NOC engineers who will take action when needed.
The NOCaaS informs users by tickets, phone, SMS, clients panels and a good active hardware network map. This way the user is automatically informed and he can follow the status of every issue. And it is also working the other way around because when a user for example unplug a cable on his side, the Serverius NOC will see it is a manual action of him. In total it’s fast, transparent, it prevent human mistakes and it will safe time and therefore money on both sides.