Support department

The Serverius support desk is available 7 days a week on-site (in the datacenter). The normal office hours are from Monday – Friday from 09:00-22:00 hours and Saturday and Sunday from 12:00-20:00 hrs (CET). You can create a ticket, sent an e-mail, call or chat to our engineers but a support ticket is always leading. For urgent matters you need to create a OC remote hand and after this, call the NOC department with your unique remote hand number.

Phone: +31(0)887378374

NOC department

The Serverius support desk is 7 days a week available.

Always: First create a ticket in your client panel before you are calling with the NOC. You will automatically receive a ticket (case) number which you need at hand when calling. Without a ticket number our engineers can not offer any support.

Phone: +31(0)887378300

Finance department

The Serverius finance department is 5 days a week available (during the normal office hours).

European Bank (for Euro payments): IBAN: NL12ABNA0506519309 – SWIFT/BIC: ABNANL2A

American Bank (for dollar payments): NL65 ABNA 0434 9304 15

Sales & solutions

The sales department is available from 9:00 to 21.00 hrs CET. We can speak English, Dutch, Russian, and Turkish. We will honestly advise you to order the best possible solution.

Phone: +31(0)887378303

You can also contact us by Skype text chat:
Skype with Serverius

Serverius SDC1
Address: De Linge 26, 8253PJ, Dronten,
The Netherlands
VAT: 8215.64.808.B.01
Chamber of commerce: 34367179

Serverius SDC2
Address: Ketelskamp 10, 7942KG, Meppel,
The Netherlands
VAT: 8200.19.264.B.01
Chamber of commerce: 34315189

The Serverius key people

The people of Serverius are working with a highly responsible mentality. Their high quality skills and flexible mentality have nicknamed them as the “the Dutch datacenter heroes”. All of them can be directly contacted. Below you can find the direct contact information of the key people of Serverius.

Sergey Petukhin
Head connectivity infrastructure
+31(0)887378307 +31(0)650123036

Skills

Head connectivity infrastructure
%
Sem Hindriksen
Solution manager
+31(0)887378315 +31(0)610994525

Skills

sem@serverius.net
%
Selin Yilmaz
Solution Advisor
+31(0)887378310 +31(0)636466030

Skills

100 %
Dennis Doorten
Head client support
+31(0)887378306 +31(0)620266345

Skills

dennis.serveriusbv
%
Rick Moorman
Datacenter engineer
+31(0)887378309 +31(0)648113947

Skills

rick.serverius.bv
%
Merlijn de Leeuw
On-site support engineer
+31(0)88737831

Skills

merlijn.serverius.bv
%
Michiel Kuper
On-site support engineer
+31(0)887378321

Skills

michiel@serverius.net
%
Irina Brinkman
Credit manager
+31(0)887378311

Skills

irina.serverius.bv
%
Dylan Reimerink
Developer
+31(0)887378309 +31(0)610992949

Skills

dylan.serverius.bv
%
Max Twigt
On-site support engineer
+31(0)887378322 +31(0)652892031

Skills

max.serverius.bv
%
Joey Parki
On-site support engineer
+31(0)887378309
Haitham Moghrabi
1st line NOC support
+31(0)887378313

Skills

Haitham@serverius.net
%
Jang Lok Hau
Developer
+31(0)887378319

Skills

jang@serverius.net
%
Nena Beijering
Administrative & commercial support
+31(0)887378324

Skills

nena_1743
%
Oksana van Gemert
Head of finance

Skills

Head finance departement
%
Mathijs Merema
Developer/coder
+31(0)887378309

Skills

mathijs_164
%
Gerjan Bisschop
On-site support engineer
+31(0)887378323

Skills

gerjan_41
%
Aleksandr Belytskyi
IP infrastructure engineer
+31(0)887378313 +31(0)625154470

Skills

Infrastructure engineer
%
Gijs van Gemert
Managing Director
+31(0)887378305 +31(0)657887267
Stephen Klaasen
Developer
+31(0)887378309

Skills

stephen@serverius.net
%
Alfred van den Berg
Head technical infrastructure
+31(0)887378308 - +31(0)618110919