Support department

The Serverius support desk is available 7 days a week on-site (in the datacenter). The normal office hours are from Monday – Friday from 09:00-22:00 hours and Saturday and Sunday from 12:00-20:00 hrs (CET). You can create a ticket, sent an e-mail, call or chat to our engineers but a support ticket is always leading. For urgent matters you need to create a OC remote hand and after this, call the NOC department with your unique remote hand number.

Phone: +31(0)887378374

NOC department

The Serverius support desk is 7 days a week available.

Always: First create a ticket in your client panel before you are calling with the NOC. You will automatically receive a ticket (case) number which you need at hand when calling. Without a ticket number our engineers can not offer any support.

Phone: +31(0)887378300

Finance department

The Serverius finance department is 5 days a week available (during the normal office hours).

European Bank (for Euro payments): IBAN: NL12ABNA0506519309 – SWIFT/BIC: ABNANL2A

American Bank (for dollar payments): NL65 ABNA 0434 9304 15

Sales & solutions

The sales department is available from 9:00 to 21.00 hrs CET. We can speak English, Dutch, Russian, and Turkish. We will honestly advise you to order the best possible solution.

Phone: +31(0)887378303

You can also contact us by Skype text chat:
Skype with Serverius

Serverius SDC1
Address: De Linge 26, 8253PJ, Dronten,
The Netherlands
VAT: 8215.64.808.B.01
Chamber of commerce: 34367179

Serverius SDC2
Address: Ketelskamp 10, 7942KG, Meppel,
The Netherlands
VAT: 8200.19.264.B.01
Chamber of commerce: 34315189

The Serverius key people

The people of Serverius are working with a highly responsible mentality. Their high quality skills and flexible mentality have nicknamed them as the “the Dutch datacenter heroes”. All of them can be directly contacted. Below you can find the direct contact information of the key people of Serverius.

Gijs van Gemert
Managing Director
Oksana van Gemert
Head finance departement
Sergey Petukhin
Head connectivity infrastructure
Aleksandr Belytskyi
Infrastructure engineer
Sem Hindriksen
Solution manager
Selin Yilmaz
Solution Advisor
Jang Lok Hau
Dennis Doorten
Head client support
Alfred van den Berg
Head technical infrastructure
Max Twigt
On-site support engineer
Rick Moorman
Datacenter engineer
Merlijn de Leeuw
On-site support engineer
Michiel Kuper
On-site support engineer
Dylan Reimerink
Irina Brinkman
Credit manager
Nena Beijering
Administrative & commercial support
Stephen Klaasen
Haitham Moghrabi
1st line NOC support
Joey Parki
On-site support engineer
Mathijs Merema