Support department
The Serverius support desk is available 7 days a week on-site (in the datacenter). The normal office hours are from Monday – Friday from 09:00-22:00 hours and Saturday and Sunday from 12:00-20:00 hrs (CET). You can create a ticket, sent an e-mail, call or chat to our engineers but a support ticket is always leading. For urgent matters you need to create a OC remote hand and after this, call the NOC department with your unique remote hand number.
Phone: +31(0)887378374
NOC department
The Serverius support desk is 7 days a week available.
Always: First create a ticket in your client panel before you are calling with the NOC. You will automatically receive a ticket (case) number which you need at hand when calling. Without a ticket number our engineers can not offer any support.
Direct phone: +31(0)887378374
European Bank (for Euro payments): IBAN: NL12ABNA0506519309 – SWIFT/BIC: ABNANL2A
Serverius Connectivity & Colocation
Serverius offers Connectivity and Colocation services in the Netherlands, between Europe’s largest internet backbones of Amsterdam and Frankfurt. The high quality services are mainly used by international companies who need premium connectivity, IP security cloud services or colocation in Europe.
We are a part of the European infrastructure
As one of the largest Amsterdam region colocation datacenter and network infrastructure supplier in the Netherlands, Serverius offers the highest service quality for all who need European presence.
Serverius SDC2
Address: Ketelskamp 10, 7942KG, Meppel,
The Netherlands
VAT: 8200.19.264.B.01
Chamber of commerce: 34315189
Serverius SDC1
Address: De Linge 26, 8253PJ, Dronten,
The Netherlands
VAT: 8215.64.808.B.01
Chamber of commerce: 34367179
The Serverius key people
The people of Serverius are working with a highly responsible mentality. Their high quality skills and flexible mentality have nicknamed them as the “the Dutch datacenter heroes”. All of them can be directly contacted. Below you can find the direct contact information of the key people of Serverius.
Skills
Infrastructure engineer
Skills
dennis.serveriusbv
Skills
dylan.serverius.bv
Skills
gerjan_41
Skills
gijs@serverius.net
Skills
Haitham@serverius.net
Skills
irina.serverius.bv
Skills
jang@serverius.net
Skills
mathijs_164
Skills
max.serverius.bv
Skills
merlijn.serverius.bv
Skills
michiel@serverius.net
Skills
Head finance departement
Skills
skype:patrick_13860?chat
Skills
Skills
sem@serverius.net
Skills
Head connectivity infrastructure
Skills
stefanie@serverius.net
Skills
stephen@serverius.net
“Serverius is a colocation datacenter facility, carrier and Cybersecurity supplier.
To meet the ongoing need of our customers, we continuously develop new innovative services by our own Research and Development (R&D). By doing this development for many years, Serverius became the largest IT infrastructure supplier in the Netherlands.
- Serverius is a privately owned company what is operating without profit goals. Yes, we are a 100% commercial but our main business objectives are to provide and develop new-generation infrastructure services above making profit. In the year 2017 more than 28% of the total turnover was used for R&D related activities. This year it will be probably higher! As a result of this Serverius became one of the biggest players in Europe.
- Serverius is offering all-in-one infrastructure solution. The perfect environment to host your own infrastructure.
- The famous in-house developed client panel gives users the ability to perform tasks themselves. It’s by far the most advanced client tool.
- The on-site engineers are 7 days a week available to assist clients with all kinds of remote support.
- All items such as air conditioners, generators, ups, extinguishing, have their own maintenance contract what is provide by the original supplier itself. These maintenance contract are available to read in the datacenter. All maintenance and monitoring is performed by a large team of well trained personnel.
- All Serverius engineers are trustful and widely screened of good behavior and non criminal activity in the past. Also paper proof of it from the Dutch government is on-site available.
- Due to the geographic location of the Serverius datacenters, Serverius is the only datacenter network what’s directly connected to the German and Dutch internet exchanges (other Dutch networks have also AMS-IX and DE-CIX connections, but they all passing Amsterdam before they reach their endpoint… Therefore Serverius is using shorter fiber paths what will result in lower latency).
- It is a neutral datacenter. Serverius does not provide competitive services like voip, cloud, hosting or else. Therefore Serverius does not compete with his own customers. Not even through a subsidiary related company. Your clients are safe.
- Serverius SDC2 is the only international based datacenter of the Netherlands which is really above sea level. The Serverius datacenter SDC2 is located in a above sea level region. Therefore not only the colocation racks are above sea level (like almost all Amsterdam or Dutch datacenters are), but the whole datacenter is.
- Low cost and risk. Serverius is for more than 15 years a privately owned company without any investors. From the colocation datacenter up to the IP network, we own it. No leasing nor renting and no financial investors are involved. In total it will increase user cost. The result: a premium services for the lowest pricing in Europe.