The Serverius support desk is available 7 days a week on-site (in the datacenter). The normal office hours are from Monday – Friday from 09:00-22:00 hours and Saturday and Sunday from 12:00-20:00 hrs (CET). You can create a ticket, sent an e-mail, call or chat to our engineers but a support ticket is always leading. For urgent matters you need to create a OC remote hand and after this, call the NOC department with your unique remote hand number.
The Serverius support desk is 7 days a week available.
Always: First create a ticket in your client panel before you are calling with the NOC. You will automatically receive a ticket (case) number which you need at hand when calling. Without a ticket number our engineers can not offer any support.
Direct phone: +31(0)887378374
Serverius Connectivity & Colocation
Serverius offers Connectivity and Colocation services in the Netherlands, between Europe’s largest internet backbones of Amsterdam and Frankfurt. The high quality services are mainly used by international companies who need premium connectivity, IP security cloud services or colocation in Europe.
We are a part of the European infrastructure
As one of the largest Amsterdam region colocation datacenter and network infrastructure supplier in the Netherlands, Serverius offers the highest service quality for all who need European presence.
Address: Ketelskamp 10, 7942KG, Meppel,
Chamber of commerce: 34315189
Address: De Linge 26, 8253PJ, Dronten,
Chamber of commerce: 34367179
The Serverius key people
The people of Serverius are working with a highly responsible mentality. Their high quality skills and flexible mentality have nicknamed them as the “the Dutch datacenter heroes”. All of them can be directly contacted. Below you can find the direct contact information of the key people of Serverius.
SkillsHead finance departement
SkillsHead connectivity infrastructure
“Serverius is a colocation datacenter facility, carrier and Cybersecurity supplier.
To meet the ongoing need of our customers, we continuously develop new innovative services by our own Research and Development (R&D). By doing this development for many years, Serverius became the largest IT infrastructure supplier in the Netherlands.
- All items such as air conditioners, generators, ups, extinguishing, have their own maintenance contract what is provide by the original supplier itself. These maintenance contract are available to read in the datacenter. All maintenance and monitoring is performed by a large team of well trained personnel.
- All Serverius engineers are trustful and widely screened of good behavior and non criminal activity in the past. Also paper proof of it from the Dutch government is on-site available.
- Due to the geographic location of the Serverius datacenters, Serverius is the only datacenter network what’s directly connected to the German and Dutch internet exchanges (other Dutch networks have also AMS-IX and DE-CIX connections, but they all passing Amsterdam before they reach their endpoint… Therefore Serverius is using shorter fiber paths what will result in lower latency).