Support department

The Serverius support desk is available 7 days a week on-site (in the datacenter). The normal office hours are from Monday – Friday from 09:00-22:00 hours and Saturday and Sunday from 12:00-20:00 hrs (CET). You can create a ticket, sent an e-mail, call or chat to our engineers but a support ticket is always leading. For urgent matters you need to create a OC remote hand and after this, call the NOC department with your unique remote hand number.

Phone: +31(0)887378374

NOC department

The Serverius support desk is 7 days a week available.

Always: First create a ticket in your client panel before you are calling with the NOC. You will automatically receive a ticket (case) number which you need at hand when calling. Without a ticket number our engineers can not offer any support.

Direct phone: +31(0)887378374

Finance department

The Serverius finance department is 5 days a week available (during the normal office hours).

European Bank (for Euro payments): IBAN: NL12ABNA0506519309 – SWIFT/BIC: ABNANL2A

American Bank (for dollar payments): NL65 ABNA 0434 9304 15

Phone: +31(0)887378374

Sales & solutions

The sales department is available from 9:00 to 21.00 hrs CET. We can speak English, Dutch, Russian, and Turkish. We will honestly advise you to order the best possible solution.

Direct phone: +31(0)887378303

You can also contact us by Skype text chat:
Skype with Serverius

Serverius Connectivity & Colocation

Serverius offers Connectivity and Colocation services in the Netherlands, between Europe’s largest internet backbones of Amsterdam and Frankfurt. The high quality services are mainly used by international companies who need premium connectivity, IP security cloud services or colocation in Europe.

We are a part of the European infrastructure

As one of the largest Amsterdam region colocation datacenter and network infrastructure supplier in the Netherlands, Serverius offers the highest service quality for all who need European presence.

Serverius SDC2
Address: Ketelskamp 10, 7942KG, Meppel,
The Netherlands
VAT: 8200.19.264.B.01
Chamber of commerce: 34315189

Serverius SDC1
Address: De Linge 26, 8253PJ, Dronten,
The Netherlands
VAT: 8215.64.808.B.01
Chamber of commerce: 34367179

The Serverius key people

The people of Serverius are working with a highly responsible mentality. Their high quality skills and flexible mentality have nicknamed them as the “the Dutch datacenter heroes”. All of them can be directly contacted. Below you can find the direct contact information of the key people of Serverius.

Aleksandr Belytskyi
IP infrastructure engineer
+31(0)887378313 +31(0)625154470

Skills

Infrastructure engineer
%
Alfred van den Berg
Head technical infrastructure
+31(0)887378308 - +31(0)618110919
Dennis Doorten
Head client support
+31(0)887378306 +31(0)620266345

Skills

dennis.serveriusbv
%
Dylan Reimerink
Developer/coder
+31(0)887378309 +31(0)610992949

Skills

dylan.serverius.bv
%
Gerjan Bisschop
On-site support engineer
+31(0)887378323

Skills

gerjan_41
%
Gijs van Gemert
Managing Director
+31(0)657887267

Skills

gijs@serverius.net
%
Haitham Moghrabi
1st line NOC support
+31(0)887378313

Skills

Haitham@serverius.net
%
Irina Brinkman
Credit manager
+31(0)887378311

Skills

irina.serverius.bv
%
Jang Lok Hau
Developer
+31(0)887378319

Skills

jang@serverius.net
%
Joey Parki
On-site support engineer
+31(0)887378309
Mathijs Merema
Developer/coder
+31(0)887378309

Skills

mathijs_164
%
Max Twigt
On-site support engineer
+31(0)887378322 +31(0)652892031

Skills

max.serverius.bv
%
Merlijn de Leeuw
On-site support engineer
+31(0)88737831

Skills

merlijn.serverius.bv
%
Michiel Kuper
On-site support engineer
+31(0)887378321

Skills

michiel@serverius.net
%
Oksana van Gemert
Head of finance

Skills

Head finance departement
%
Patrick Cress
Developer/coder
+31(0)887378328

Skills

skype:patrick_13860?chat
%
Selin Yilmaz
Solution advisor
+31(0)887378310 +31(0)636466030

Skills

100 %
Sem Hindriksen
Solution advisor
+31(0)887378315 +31(0)610994525

Skills

sem@serverius.net
%
Sergey Petukhin
Head connectivity infrastructure
+31(0)887378307 +31(0)650123036

Skills

Head connectivity infrastructure
%
Stefanie Seuters
Financial controller

Skills

stefanie@serverius.net
%
Stephen Klaasen
Developer/coder
+31(0)887378309

Skills

stephen@serverius.net
%

“Serverius is a colocation datacenter facility, carrier and Cybersecurity supplier.

 

To meet the ongoing need of our customers, we continuously develop new innovative services by our own Research and Development (R&D). By doing this development for many years, Serverius became the largest IT infrastructure supplier in the Netherlands.

  • Serverius is a privately owned company what is operating without profit goals. Yes, we are a 100% commercial but our main business objectives are to provide and develop new-generation infrastructure services above making profit. In the year 2017 more than 28% of the total turnover was used for R&D related activities. This year it will be probably higher! As a result of this Serverius became one of the biggest players in Europe.
  • Serverius is offering all-in-one infrastructure solution. The perfect environment to host your own infrastructure.
  • The famous in-house developed client panel gives users the ability to perform tasks themselves. It’s by far the most advanced client tool.
  • The on-site engineers are 7 days a week available to assist clients with all kinds of remote support.
  • All items such as air conditioners, generators, ups, extinguishing, have their own maintenance contract what is provide by the original supplier itself. These maintenance contract are available to read in the datacenter. All maintenance and monitoring is performed by a large team of well trained personnel.
  • All Serverius engineers are trustful and widely screened of good behavior and non criminal activity in the past. Also paper proof of it from the Dutch government is on-site available.
  • Due to the geographic location of the Serverius datacenters, Serverius is the only datacenter network what’s directly connected to the German and Dutch internet exchanges (other Dutch networks have also AMS-IX and DE-CIX connections, but they all passing Amsterdam before they reach their endpoint… Therefore Serverius is using shorter fiber paths what will result in lower latency).
  • It is a neutral datacenter. Serverius does not provide competitive services like voip, cloud, hosting or else. Therefore Serverius does not compete with his own customers. Not even through a subsidiary related company. Your clients are safe.
  • Serverius SDC2 is the only international based datacenter of the Netherlands which is really above sea level. The Serverius datacenter SDC2 is located in a above sea level region. Therefore not only the colocation racks are above sea level (like almost all Amsterdam or Dutch datacenters are), but the whole datacenter is.
  • Low cost and risk. Serverius is for more than 15 years a privately owned company without any investors. From the colocation datacenter up to the IP network, we own it. No leasing nor renting and no financial investors are involved. In total it will increase user cost. The result: a premium services for the lowest pricing in Europe.