The Serverius support desk is available 7 days a week on-site (in the datacenter). The normal office hours are from Monday – Friday from 09:00-22:00 hours and Saturday and Sunday from 12:00-20:00 hrs (CET). You can create a ticket, sent an e-mail, call or chat to our engineers but a support ticket is always leading. For urgent matters you need to create a OC remote hand and after this, call the NOC department with your unique remote hand number.
The Serverius support desk is 7 days a week available.
Always: First create a ticket in your client panel before you are calling with the NOC. You will automatically receive a ticket (case) number which you need at hand when calling. Without a ticket number our engineers can not offer any support.
Address: De Linge 26, 8253PJ, Dronten,
Chamber of commerce: 34367179
Address: Ketelskamp 10, 7942KG, Meppel,
Chamber of commerce: 34315189
The Serverius key people
The people of Serverius are working with a highly responsible mentality. Their high quality skills and flexible mentality have nicknamed them as the “the Dutch datacenter heroes”. All of them can be directly contacted. Below you can find the direct contact information of the key people of Serverius.